Terms of Service
These terms govern your use of the Glow Stars service provided by The Hoops Advertising Services Kft. (“Glow Stars”, “we”). By using the service, you agree to these terms.
The service
Glow Stars is web-based software that makes it easier to manage reviews, profile details, posts and insights for Google Business Profiles. Features may change over time.
Your account
You must provide accurate information and keep your login details secure. You are responsible for activity under your account. You may only connect Google Business Profiles you are authorised to manage.
Free trial and payments
The free trial starts when you choose a plan and add a payment method, and lasts 7 days; during the trial only the features of the plan you chose are available. Unless you cancel before the trial ends, the plan fee is charged automatically to your payment method at the end of the trial, and the subscription renews automatically for the period you chose (monthly or yearly) until cancelled. You can cancel anytime; cancellation takes effect at the end of the current period. Each workspace can use the free trial once. Plan prices, taxes, billing periods and cancellation terms are shown clearly at checkout.
Glow Stars AI content
Reply drafts and summaries generated by Glow Stars AI are suggestions. The user who approves a reply, or who sets up an auto-reply rule, is responsible for the published content.
Acceptable use
You may not use the service in breach of the law, Google’s policies or the rights of others. Creating fake reviews, publishing misleading content or compromising the security of the service is prohibited.
Third-party services
The service relies on the Google Business Profile API. Outages, changes or restrictions to Google’s services may affect Glow Stars, and we are not responsible for them.
Limitation of liability
The service is provided “as is”. To the extent permitted by law, we are not liable for indirect damages, and our total liability is limited to the amount you paid us in the previous 12 months.
Termination
You can close your account at any time. We may suspend or close your account if you breach these terms.
Governing law
These terms are governed by Hungarian law. Mandatory consumer protection rules of your country of residence still apply.
Changes and contact
We may update these terms and will give notice of significant changes. Questions: privacy@glowstars.ai