Glow Stars Help Center
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Guides to get the most out of Glow Stars, from setup to automatic replies.
Categories.
Getting Started
Creating an account, first setup and finding your way around.
- Creating a Glow Stars account
- Your first 10 minutes: setup checklist
- Finding your way: menus and the location switcher
3 articles
Google Connection
Connecting Business Profiles, locations and syncing.
3 articles
Reviews and Glow Stars AI
Managing reviews, AI reply drafts and reporting inappropriate reviews.
- Managing reviews
- Glow Stars AI reply drafts
- Editing and deleting a published reply
- Reporting an inappropriate review to Google
4 articles
Automations
Auto-reply rules, tones and the approval flow.
3 articles
Profile and Posts
Profile details, photos, Profile Health and Google posts.
- Editing your profile details
- Adding photos to your profile
- How is the Profile Health score calculated?
- Creating and scheduling Google posts
4 articles
Insights and Reports
Performance data and weekly/monthly PDF reports.
2 articles
Team and Account
Workspace, roles, language and account settings.
2 articles
Popular articles.
- Creating a Glow Stars accountSign up in minutes with Google or with an email and password.
- Your first 10 minutes: setup checklistThe first steps to get results from Glow Stars fast.
- Connecting your Google Business ProfileAdd your profiles to Glow Stars through Google’s official connection.
- Glow Stars AI reply draftsCheck and publish the draft written in your brand’s voice for every review.
- Setting up auto-replyReply automatically or send for approval based on rating.
- How is the Profile Health score calculated?Your profile’s score out of 100 and suggestions to improve it.
- Weekly and monthly PDF reportsScheduling reports, generating one now and choosing the language.
- How does the free trial work?The 7-day trial and what happens afterwards.
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