Syncing and connection issues
How often reviews arrive, and what to do if the connection drops.
How often is data updated?
New reviews are fetched automatically at regular intervals. Insights arrive from Google with a 2–3 day delay; that’s how long Google takes to provide the data.
“Reconnect” warning
If you changed your Google password or removed Glow Stars’ access from your Google account, the connection drops and you’ll see a warning. Simply reconnect with the same Google account on the Locations page; your data is not lost.
Changes don’t show on Google right away
Google may review some profile changes first. Until then the change can appear as “under Google review” in the panel.
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