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Glow Stars
Automations

Which reviews are held for approval?

Even with auto-publish on, some reviews come to you first.

Even when auto-publish is on, Glow Stars sends reviews that need care to you before publishing:

  • Sensitive content: health, legal, refunds and similar topics.
  • Reviews with a question: where you should give the right answer.
  • Good rating, negative text: for example a 4-star review with a complaint.
  • Your keywords: if a word you added in settings appears.
  • Monthly Glow Stars AI reply allowance used up.

The Automations screen

Publishing held replies

These reviews appear as “Awaiting approval” in the Activity list and on the Reviews page. Review the draft, edit it and publish with one click.

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The email you use for your Glow Stars account

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