Reporting an inappropriate review to Google

Google only removes reviews that break its policies; being negative isn’t enough on its own. Glow Stars helps you report with the right reason.

Steps

1. Choose Report to Google from the review’s menu.
2. Pick a reason: fake/spam, conflict of interest, off-topic, profanity, harassment, discrimination, personal information, illegal content or other.
3. Glow Stars writes a matching explanation and copies it to your clipboard.
4. On the Google page that opens, choose your business and the review, select the reason and paste the text if asked, then submit.

Tracking

The request is tracked on the Removal Requests page. Glow Stars checks the review every day; if Google removes it, the status changes to “Removed” automatically. If it isn’t removed within 30 days, it’s marked “Not removed”.